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Optimising Your Business Through People & Process

Vanessa Collins Associates (VCA) provides C-Suite Operational support to organisations of all sizes, from start-ups, to fast scaling and established businesses, with a background of operating in Recruitment Businesses and Talent Solutions, you can benefit from extensive knowledge to optimise your operating model.

  • Improve Quality
  • Improve Speed
  • Reduce Costs
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C-Suite Operational Support to Organisations of all Sizes

  • Full and Mini Operating Reviews
  • Operating Roadmaps to deliver your Business Strategy
  • Change Management Projects
  • Chief Operating Officer Consultant
  • Advisory
  • Coach, Mentor & Training

You can also benefit from VCA’s ‘Optimise GROW© Model’ especially designed for Recruitment Businesses.


Vanessa is a thought leader in the operational recruitment sector and is known for her pragmatic and effective solutions to the toughest scaling challenges.

‘I’ve had the privilege of working across many areas of the recruitment business; Executive Search, Interim Management, Contingent & Volume Recruitment, Recruitment Advertising, Employer Branding, Creative & Digital Marketing, Media, and Assessment Service’.

Vanessa’s background as COO in recruitment and consultancy businesses, covers a wide range of deliverables from running complex services and business functions which include People & Culture, HR, Marketing, IT, Compliance and Legal, to ensuring board level decisions result in long-term business planning and operational effectiveness.

‘My focus has always been on providing ‘the solution’ and bringing it to life through the organisation’s people. Engaging, supporting, and coaching them to become their best, has always been my biggest passion.’

This experience supports how she builds an effective operating model and also how these solutions are embraced, adopted and lived by the organisation’s talent.

‘If you asked people that I have worked with to sum me up, they would say honest, empathic, Inclusive, straight-talking, and someone that genuinely cares.


Services – How I Can Help You

01. Chief Operating Officer Consultant

Providing weekly, monthly, or quarterly independent business advise. Supporting on execution and accountable to timelines and deliverables.

02. Coach, Mentor & Training

Founders, Senior Leadership, Operations Leaders and Managers. Growing and training talent and preparing for future roles. Producing development plans for engagement and retention.

03. Projects

Providing Bespoke Solutions, Reviews, Audit, Product Launches, People Plans, Risk Registers, Policies, Communications Plan, EVP, Third Party Management, CRM Planning & Launch.

04. Operating Roadmap

Review, develop & launch your Operating Roadmap to build a robust platform for growth, paving the way for you to achieve your Business Strategy and Vision.

05. Efficiencies

Getting your processes working in the most efficient way, removing unnecessary costs. Identifying process improvements and embedding with teams to live and own.

06. Board Advisor

Bringing board level business operations experience with in-depth knowledge in talent solutions, operations, marketing, communications, people and culture.

Vanessa’s engagement with Cloud International afforded us a wide overview of our operational structure and business processes and additionally professional advice on if, and where, we could improve our current approach. She spent time with our internal teams understanding our set-up and subsequently providing an exceptional and detailed report for us, offering recommendations and insights into how we could optimise our business. We would not hesitate in recommending her should you need deep and experienced advice on operational recruitment processes and systems.

Tim Harlow, Group CEOCloud International

As a corporate chair, Vanessa is exactly the sort of get-on-with-it, gets-stuff-done executive that gets your business into shape. I would work with her any time and anywhere, because besides actually doing her job superlatively well, she makes it a pleasure to come to work.

Sir Trevor PhilipsTV Journalist | Times Columnist | Chair at Green Park Interim & Executive Recruitment

Let me start by saying that I am a massive fan of Vanessa’s and would highly recommend her to anyone seeking operational or strategic assistance whether it be across the support functions or specifically in individual areas (marketing, ops, systems etc) - her skill base, knowledge and experience covers it all. Vanessa operates at board level but is equally happy to 'roll her sleeves up' where appropriate; there are no ‘airs and graces’ to her!

John RoseNon-Executive Director

Vanessa has been hugely helpful with regards to helping me prepare my business ahead of getting ready to scale. From advising us to make sure all appropriate operational processes and foundations are in place through to helping us ensure we have the right HR onboarding portal and data & analytics dashboards; she has been incredible. Given her many years of operations expertise in the recruitment space, I cannot recommend her highly enough, regardless of business size or what stage of the journey any firm might be in.

Alex LazaridisFounder & Director, Laz Partners

Vanessa has helped us to embed our Head of Finance and Operations into the team. She has done this by helping us with the pitfalls of moving CRM. She has helped us create frameworks for communication and change management which help deliver our objectives to everyone in the business. We like to see Vanessa as an extension to our team and she is always on hand to help. I would recommend Vanessa to anyone looking to improve the operations function within their business.

Grant TaylorFounder & MD, Flourish Education

Case Studies

Process Efficiencies

Full review of Executive Interim Business across process & people. Led to redesign of process, adjustment of admin resource & responsibilities, flow from Admin to Consultant and enabling Consultants to focus 25% more on business development.

Operating Review

An Executive Search & Interim firm. Completed a full review of operating model, consultant activities which led to consistency of approach, time savings and 100k of cost reductions in Year 1.

CRM Planning & Launch

Identified ‘data rules’ for all. Positioning of data at the heart and communication plan for business alignment. Pre-Go live plan that covers all risks and opportunities matched with  a timeline for SME Contingent Recruitment business.

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Appointed The Recruitment Network’s – ‘Optimisation Guru’